For care homes
AI security manager · from £199 / month

Lone-worker check-ins at night.CQC-ready evidence by morning.

Lookpost runs the security operating system for small and medium residential and nursing care homes — lone-worker coverage across night shifts, inspection-ready evidence packs for every fall and safeguarding alert, and pattern detection across unwitnessed events and missing-property reports. So the registered manager spends less time stitching incidents together and more time on the floor.

  • CQC single-key question aligned
  • Night-shift check-ins covered
  • Auditable, not a black box
Night shift · 02:14
Live
P1

Bedroom 12 — unwitnessed fall, call-bell pressed 01:58.

02:01 · Night carer Joanne · service user M.R. · escalated to manager

Evidence pack
P3

Lounge — resident clothing missing from named drawer, no staff witness.

23:40 · Carer Patel · logged for property register cross-check

Logged
P4

Lone-worker device — battery 12%, tap received on schedule.

02:14 · welfare tap · safe · device charging reminder queued

Closed

Pattern detected — 4 of the last 6 nights have an unwitnessed event in the same corridor between 01:30–02:15.

Suggested: add a 01:30 corridor check to tonight’s briefing and add a corridor lighting test to next week’s safety walk.

What you get

Three jobs a care home can’t afford to do half-finished.

Each of these is the kind of work a registered manager does after a shift — by which time the evidence is half-gone and the pattern is invisible.

01

Lone-worker check-in coverage for night shifts

A working check-in loop for every waking hour on shift, so a missed welfare tap on the night floor turns into a known, escalated event — not a gap in your records.

  • Night carer signs in from the medication round, the hourly round and the end-of-shift handover
  • Missed check-in escalates to the on-call manager within a configurable window
  • Welfare-tap and device-battery state logged per carer, per shift
02

CQC inspection-ready evidence packs

Each regulated event — a fall, a safeguarding alert, a missing-property report — becomes a timestamped pack a CQC inspector can read in one sitting.

  • Evidence pack timestamped within minutes of a fall or unwitnessed event
  • Witness statements, call-bell logs and CCTV references pulled into one PDF
  • Service-user identifiers retained exactly as your MAR / care plan records them
03

Pattern detection across falls, unwitnessed events and missing property

Lookpost connects the dots across incidents, shifts, lighting and call-bell uptime so a recurring vulnerability across your home surfaces before it becomes the next reportable incident.

  • Three unwitnessed events in the same corridor this month → lighting survey drafted automatically
  • Recurring falls clustered around the same two-hour shift window → staffing pattern flagged
  • Missing-property reports concentrated on one exit → door-alarm test sequence briefed

Pricing

One home, one group, or a regulated roll.

The same three tiers as the rest of the site, priced for how a care-home group buys — a single home, a small multi-site manager, or a regulated provider roll.

Essential

£199 / month

Best for: A single care home, 1 site.

  • Premises & risk profile (one site, your service users & shift pattern)
  • Incident capture from the worker app + a 60-second web form
  • AI severity triage + investigation checklists for falls and unwitnessed events
  • Monthly management report (PDF) ready for your CQC portfolio
Sign up & start Essential
Professional
Most picked

£499 / month

Best for: A small group of homes (2–6), one registered manager across sites.

  • Everything in Essential, plus
  • Cross-site recurring-vulnerability detection (falls, missing property, lighting)
  • Live patrol & call-bell cover recommendations
  • 100 Ask-the-Security-Manager queries / month (night-carer, missing-resident scenarios)
  • Quarterly evidence pack (PDF + CSV) aligned to CQC single-key questions
Sign up & start Professional
Enterprise

From £1,499+ / month

Best for: Regulated group roll, 6+ homes, multi-registered provider.

  • Up to 5 active care homes + supported-living settings
  • Single sign-on · full audit log export for the regulator
  • CCTV / call-bell / nurse-call data ingest (subject to DPIA)
  • Dedicated security analyst for the first 90 days
Talk to us about Enterprise

All prices exclude VAT. Enterprise engagements for care-home groups start from £1,499+ per month depending on scope — annual contracts available, ask us for the multi-home discount.

Why now

Inspection-ready, not inspection-day-reactive.

The CQC single-key-question framework rewards homes that can show a working system, not a folder of policies. Lookpost’s evidence packs map directly to the Safe, Effective, Responsive and Well-led prompts.

  • SafeHow do you make sure people are protected from abuse and avoidable harm?

    Fall logs, safeguarding escalations, lesson-learned evidence — compiled per service user.

  • EffectiveHow do you assess and monitor the effectiveness of care?

    Outcome-of-care tracking with provenance: who recorded it, when, and what action followed.

  • ResponsiveHow do you make sure people receive person-centred care?

    Service-user-specific incidents, response times and follow-ups — not an aggregate dashboard.

  • Well-ledHow does the leadership team run the service and improve quality?

    Monthly management report + audit trail show the running system, not a policy on paper.

Care-home onboarding · 7-day setup

Want a 20-minute walk-through?

Bring a recent fall, a safeguarding concern or a CQC question from your last inspection — we’ll show the answer Lookpost would give on your own service-user data, not a generic sandbox.

or write directly:lookpost-xk94iw@polsia.app