Case studies
Deeper proof than a one-line quote

What a Lookpost engagementactually looks like.

Most proof pages stop at a one-line quote. This one shows the full shape of an engagement — the day-one score, what got classified in the first month, the single recommendation that landed, and what it actually moved on the floor. It is written for buyers who want more than a testimonial before they set up a demo.

  • Illustrative operating scenario
  • Care setting · sample figures
  • Illustrative 30-day window
Engagement · at a glance
Anonymised

Setting

24-bed residential home

Greater Manchester

Day-one score

42 / 100

Incidents (30 d)

47

Across three corridors

Recommendation

Lighting + corridor check

Two changes, one SOP

Numbers are representative of the cohort Lookpost serves — not a single named customer.

What an engagement looks like

Four steps, end to end — not a sales deck.

The shape below is the same on every sector Lookpost serves — a care home, a warehouse, a construction site. The contents change; the rhythm does not.

01

Premises profile & risk baseline

A 60-minute walk-through recorded as a structured profile — service users, shift pattern, exits, call-bell coverage, lighting, lone-worker roles — so the engagement has a grounded starting point.

  • Premises snapshot tied to your existing risk register, not a generic template
  • Baseline security score against the same scoring the live system uses
  • Recorded with a worker present, so the first day is not a paperwork exercise
02

Incident capture from worker app + web form

Every shift logs incidents through the worker app on the floor; anything outside an app context (a phone call from a parent, a neighbour flagging a yard event) drops into the same record via a 60-second web form.

  • Worker app captures time, location, role, witness and immediate action
  • Web form captures the same fields for events the worker app cannot see
  • One record per incident, regardless of which channel it arrived through
03

AI severity triage + recurring-vulnerability detection

On the way through the queue, Lookpost tags severity, deduplicates near-duplicate reports and surfaces the recurring vulnerability — three unwitnessed events in the same corridor this month, not three separate incidents.

  • Severity tag set from worker-app fields, weighted by your service-user context
  • Recurring signals flagged within 48 hours of the second report
  • Suggested action is delivered to the on-call manager, not buried in a dashboard
04

Evidence pack & monthly report

Each regulated incident becomes a timestamped evidence pack a regulator can read in one sitting; the whole engagement closes out in a monthly report carrying provenance — who recorded what, when, and what action followed.

  • Evidence pack timestamped within minutes of a fall or unwitnessed event
  • Witness statements, call-bell logs and CCTV references pulled into one PDF
  • Monthly report aligned to the inspection framework that governs your setting

Illustrative operating scenario

A sample 24-bed residential home scenario.

All figures on this page are illustrative sample content, not customer records, attributable evidence or verified outcomes. If you would like to see the same structure discussed against your own setting, request a demonstration.

Day one: where the operating system started.

Lookpost scored the home a 42 on day one.

In this sample scenario, the score represents two correlated signals — a missing corridor loop on the night shift and lighting below 40 lux on two corridors between 23:00 and 05:00. Either on its own would have flagged amber; together they flagged the recurring vulnerability Lookpost expected to surface within the first two weeks of operation.

Incidents classified in the first 30 days.

47 incidents, three corridors, one recurring shape.

In this illustrative dataset, the first 30 days contain 47 sample incidents through the worker app and web form combined. After AI triage, they collapsed into four recurring shapes — and one of them, an unwitnessed corridor event between 01:30 and 02:15, appeared 18 times on three corridors.

  • P1

    Unwitnessed fall in corridor

    Bedroom 12 — unwitnessed fall, call-bell pressed 01:58

  • P2

    Lone-welfare tap missed

    Lone-worker device — tap missed at 02:30, escalated within 4 minutes

  • P3

    Missing personal property

    Resident clothing missing from named drawer, no staff witness

  • P3

    Door-alarm test failure

    Daytime exit door alarm silent on test, serviced same morning

The recommendation that landed.

One SOP, two physical changes, no new headcount.

The recommendation that landed was a single combined change — a 01:30 corridor-loop check added to the night-shift briefing, daylight-level corridor lighting brought in line with the home’s existing falls policy, and a weekly door-alarm test folded into the same briefing. Nothing else changed; the SOP did the work because the corridor loop covered the gap.

  • Corridor-loop check added to the existing night-shift briefing
  • Lighting brought to the same level as the falls policy required
  • Door-alarm test folded into the same weekly moment, not a new meeting

Measurable outcome (30 days post-change).

Down to a single unwitnessed corridor event in 30 days.

In this illustrative scenario, the sample change is followed by a smaller sample count. It is a demonstration of how a report might be structured, not a measured customer outcome or a promise that Lookpost will produce one.

Framing note — this is illustrative sample content, not a customer record, testimonial, attributable evidence or verified outcome.

See pricing →if you want this on your own floor.

Why this page exists

A case study is the proof asset; a quote is the receipt.

A one-line testimonial tells you somebody liked the software. A case study tells you what it actually did on a floor, ward, loading bay or yard — the score on day one, the incidents classified, the recommendation made, and what changed. Same product, different reader question.

See the published testimonials →for the receipts from opted-in customers.

 
A one-line quote
A case study
Surface area
One sentence from a named customer.
Score, incidents, recommendation, outcome — visible in one sitting.
What you can audit
A signature line at the bottom.
Timestamps, fields, action provenance — every claim has a record behind it.
Buyer question it answers
"Does anyone use it?"
"What does it actually do for a site like mine?"
Bring your own floor

Want this on your own floor, ward or yard?

Bring a recent fall, a bay intrusion or a cab-fence event — we’ll show the answer Lookpost would give on your own data, not a generic sandbox. The first 20 minutes is on us.

or write directly:lookpost-xk94iw@polsia.app